Frequently Asked Questions
1. How soon can I start using my new Linux Web & Email Hosting account?
Within 12 hours of receiving your order for Linux Web & Email Hosting, we will set up your account and then notify you by email that the setup has taken place. Upon receipt of the confirmation you will be able to start using your new account.
2. How much disk space comes with the account?
Each Linux Web & Email Hosting account comes with 2GB of disk space.
3. Do you offer FrontPage Extensions for Linux Web & Email Hosting accounts?
Yes we do! All Linux Web & Email Hosting accounts have Frontpage extensions installable through your online control panel NetConsole.
4. Can I install third party software on my account?
Yes you can. Often times our customers will need the extra functionality that only third party apps can provide. Sometimes an app becomes so popular with our clients that we will make it available for installation inside of NetConsole
5. Do I have access to my site logs and stats?
Yes. All Linux Web & Email Hosting accounts have full access to web statistics and traffic logs. Download raw log files and process then with a third party analyzer, or install our popular AwStats log analyzer located inside of Netconsole.
6. Does Internet Connection™ perform daily backups?
All of Internet Connection's production servers are backed up fully on a daily basis
7. What restrictions do I have on my website?
Internet Connection™ does not place many restrictions on the websites that it hosts. All that we ask is that there be no pornographic material, or highly resource intensive processess running on your website.
8. If I have additional questions, who do I contact?
Our highly trained customer service representatives are available to you 24 hours a day 7 days a week by calling 888-295-5678 or 410-820-5678
9. What versions of FrontPage do you support?
Internet Connection's Linux Web & Email Hosting accounts support all versions of FrontPage
10. What does Internet Connection™ do to prevent spam and viruses?
We use SVFilter, a culmination of the latest versions of SpamAssasin and Clam Antivirus. Their virus definitions are updated every 15 minutes ensuring the most possible protection for you and our many other clients.
